HUMMMMMMMMMMMMM WHERE SHALL I START!!!!!!!!!!!!!!!!!! I WISH THAT I NEVER CAME TO VERIZON!!!!!!!!!!!!! on july 14, 2014 i became a verizon customer first before i switched i asked can i keep my number the rep said YES my number is VERY important #1 my number is for my work #2 my son is in the navy over seas so this is the only number that he has Tuesday July 15 i recv a welcome packet from HELL(verizon) stating that i cant recv collect calls(at which should be MY choice NOT Verizon) i called the rep said that they would downgrade me from fios to copper ok fine no problem BUT i said my number wont change right she said NO WELL guess what VERIZON YES VERIZON unauthorized and changed my number i called i wasnt irate i WAS BITING MY TONGUE now i have NO PHONE NO DIAL TONE i been going through this HEADACHE FOR 3 DAYS NOW 3 FREAKING DAYS FINALLY i made a report to the F.C.C. AND TO THE B.B.B. i called the corport office here in ny GUESS WHAT? THEY HUNG UP ON ME!!!!!!!!!!!! VERIZON YOU SHOULD BE ASHAMED OF YOUR SELFES A BILLION DOLLAR MAKING BUISNESS AND YOUR MAKING YOUR EMPLOYEES LOOK BAD AND NOT ONLY THIS I WAS ON HOLD FOR 1 HOUR!!!!!!!!!!!!!! AND I HAD ONE REP THAT COULDNT EVEN SPEAK ENGLISH CORRECTLY!!!!!!!!!!!!!!! MY SON IS SERVING AND PROTECTING THIS COUNTRY AND THIS IS HOW HIS MOTHER IS BEING TREATED!!!!!!!!!!!!!! HUMMMMMMMMMMM AMERICANS ARE WONDERING WHY THEY LAUGH AT US BECAUSE THINGS LIKE VERIZON CANT GET IT RIGHT!!!!!!!!!!!!! BUT THE HEAD QUAERTERS LAUGH AT US GOING ALL THE WAY TO THE BANK!!!!!!!!!!!! ALL I GET IS OWE IM SORRY FULL OF IT YOU WAS TRAINED TO SAY THAT ITS JUST LIKE THE BAD COP GOOD COP IM DONE WITH VERIZON I RATHER BE STUCK ON THE F.D.R. (IN NY) DURING RUSH HOUR THEN DEAL WITH VERIZON
