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Can't pay bill OL

I've been trying to pay my final bill OL for days but keep getting this message:

"We are currently experiencing difficulties with this payment application. Please try again later. We apologize for this inconvenience"

Can anyone suggest anything? I've never had a problem paying OL until now (may be due to it been a final bill?)

Comments

[Deleted User]

Please try clearing your browser cache and Verizon cookies, or try a different browser. If you are still unable to use online bill pay, you can contact Billing though Contact Us.

sjohnson5

@LawrenceC wrote:
Please try clearing your browser cache and Verizon cookies, or try a different browser. If you are still unable to use online bill pay, you can contact Billing though Contact Us.

Not as simple as clearing cache or using a different / new browser. Message is still there.

Guess I need to make a phoine call to get this bill paid,

Not sure how much business sense it makes for a company to make it difficult for a customer to give them money, but so it is.

Thanks

tns2

Occassionally the service is down on Sunday particularly in the morning. Otherwise it normally works after clearing CACHE or using a different browser. For IE it sometimes works if you set compatibility mode.

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