The main account has been successfully migrated to AOL; however, when attempting to migrate the subaccounts, the "Verify Information" page returns with the information for the main account only.
Clicking "Edit" allows the information to be changed back to the subaccount information EXCEPT for the E-Mail address, which cannot be changed from that of the main account, except to an alternate address comprised of [unrecognized character string]@verizon.net (presumably the actual E-Mail address of the main account, for which the address we recognize is some sort of alias).
Clicking "Submit" on that screen, with the information either changed or unchanged, returns a window stating: "Temporary issue. Sorry, we encountered a temporary issue during the move from Verizon to AOL Mail. We're on it and we'll let you know when it's fixed. For now, please continue to use Verizon Webmail." This has continued repeatedly for two days with several subaccounts.
The migration deadline is May 4, 2017. Where do we find a knowledgeable human contact to ensure that migration of the subaccounts transpires safely, well before the deadline? Thank you for any information you can provide.
![Photo of [Deleted User]](https://we.vanillicon.com/v2/ed53a0ea8d4610e2e903eda78cf49f29.svg)
