The Community is in Read-Only Mode as we get ready to unveil a brand-new experience. Stay tuned something amazing is on the way!
FYI, you're talking to other customes here. Verizon won't provide answers through this forum.
Unfortunately, Verizon can't do anything about this problem. People with the right equipment can put any phone number into the system as their CallerID. There is no verification in the phone system. Names are generated by looking up the phone number in a database, so all the spoofer has to do is put your number in and your name will pop up.
All phone carriers will have this issue.
The solution requires a fundamental redesign of a decades old phone system. Which is not going to happen anytime soon.
Good uck.
forget it, no worry.