Child Item

Site Totals

61410 Questions Answered 270 Categories

accessing Fios Digital Account Manager

bp20141

Has anyone recently been able to successfully log in to the Fios Digital Account Manager ( http://www.verizon.com/fiosvoice )? I haven't been able to access it today or yesterday. I even let a customer service rep take control of my screen to attempt access. It just takes me to GetFiOSVoice.aspx which recommends that I get Digital Fios Voice....

If anyone is able to verify that they can access their voice account manager and manage their call features (or verify that it doesn't work for you either), I would be appreciative. As of right now, I'm under the impression that it doesn't work for anyone.

Thanks!

Comments

PJL

I just signed in (using the link you provided) and it works fine.

bp20141

Just to clarify, could you confirm that after logging in that you had options to modify your calling features. After I log in I just get this screen (nothing there to click on)

PJL

@bp2014 wrote:
Just to clarify, could you confirm that after logging in that you had options to modify your calling features. After I log in I just get this screen (nothing there to click on)

The entire site functions correctly. You are using your primary account, not a subaccount, right?

bp20141

There must be something wrong with my account (I only have a primary account, no sub accounts).

Thanks for confirming that the site works for you. I'll contact verizon to see if they can spot what is causing the issue.

Child Item