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call forward feature not working on remote app on ipad

josie1955

I can not activate called forwarding of my house phone from my ipad or iphone. The pop up box does not allow the ok to work.

Comments

Verizon_Support

Hi Josie,

Fios Digital Voice is our only phone service that allows you to manage call forwarding on your Fios app.

If you do in fact have Fios Digital Voice, then please try uninstalling and reinstalling your app and let us know if that works.

~Jess

josie1955

what is the app?? I have it saved as a bookmark!!

josie1955

What is the app? So that I can install it. I have it saved as a bookmark in safari from the web page. I don't use an app.

bell239

josie1955

I have use my account. I am able to go as far as the pop up window with the warning that I about to activate call forwarding. When I try to click on OK from my iPhone. It doesn't work it wants to copy the OK. I can activate from my PC, sometimes my iPad but that doesn't always work. But not my iPhone. The feature worked before the iOS update.