Voice mail tells me my phone number is incorrect. Cannot access voice mail for my business

golash

Hi

I spent one hour dealing with the verizon customer service robot. With no results.

Does anyone have a customer service number that u can deal with a real person.

I have the access number, my phone number and the key code. I go to access the

voicemail using my phone number and the voice on the other end tells me no account exsits for that number. I entered it 100 times. I don`t think I made a mistake. I hate to say this but I never had this problem with Comcast Voice. I`m wondering

if Verizon never set it up correctly at their end.

[Deleted User]

Hi golash,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases." You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe." Please keep all correspondence regarding your issue in the private support portal.