Major AOL issues today - Anyone else having problems?

laddie3

I migrated to AOL 2 days ago - all seemed well, i could access my mail via web site and also by AOL app on iphone.

Yesterday - Iphone app started saying 'PASSWORD NOT RIGHT' - so i reset the password . Again was able to log in on web site.

But the app kept giving the same error.

Just called the AOL Service line- FOR REFERENCE YOU SHOULD ALL NOTE THIS - it is hard to find on any site - 800-827-6364.

After being on hold for 20 minutes, the agent started to say 'We have a problem in some syncronization with the mobile app' - and started to say 'uninstall your AOL app and reinstall it' - then the call was unceremoniously cut off.

WAY TO GO VERIZON/AOL. GREAT CUSTOMER SERVICE HERE>

Anyway that may have fixed it? Any one else having problems?

tns2

There was a major failure, for some Verizon users in some area on 5/8/17. It effected both those who had been converted to AOL and those who weren't.

Not sure what the problem was, but others were not effected. I didn't see any problems and I am a Frontier Verizon/AOL email user in Florida. For me both the mail.aol.com and the pop.verizon.net/smtp.verizon.net worked all through the outages others reported.