With all the features available to Verizon Fios Customers, why hasn't a CALLER ID DISPLAY been included in the STB Program?
It is being worked on. Several areas have had it deployed (also requires IMG 1.7 but is independent from it) but there are sufficient glitches that system wide deployment has been delayed. Verizon has give no timetable for continued roll out so all I can say is be patient, it is coming - just don't hold your breath.
Works pretty well in NJ. No glitches of any sort that I've seen.
i have this feature turned on.. but and it's appeared to be active for the past few weeks with 0 notifications showing up on my television...
Vthree, try changing the length of time you'd like to have the notification appear on screen. Perhaps you need to extend it.
@cfedlmartinez wrote: With all the features available to Verizon Fios Customers, why hasn't a CALLER ID DISPLAY been included in the STB Program?
I have had Caller ID on TV on two of my three STBs for 4 or 5 months, works very reliably. It will not work on one of my STBs because it is a QIP2500-1 and does not have enough memory to support that function; I could probably get a newer replacement STB but have not bothered to try so far.
To get Caller ID on TV, you must first have the 1.7 level of the IMG. Then Verizon must make the service available in your area (VHO). And finally, at least in some cases, it appears that certain hardware and/or software must be installed in the local central office that you are connected to. You must also have the free Verizon Call Assistant service; originally you had to sign up for that separately, but it is my understanding that now Verizon will sign you up automatically when you finally get and activate Caller ID on TV.
Nice little added feature that works very well.
__________________________________JustinVerizon FiOS TV, Internet, and phoneQIP6416-P1, IMG 1.7C, Build 09.83Keller, TX 76248
Works like a champ here in Maryland, have had it on for about 3 weeks now. You do have to get call assistant for it to work.
It is in my area, but doesnt work if you have distinctive ring (2nd phone number with a special ring).
Too bad too, cause my Tivo does it on FiOS without problem 🙂
IT ON dIRECT BUT NOW THAT I HAVE EVERYTHING ON Fios I DON'T HAVE IT ANYMORE DO I NEED TO GO BACK TO DIRECTTV TO GET IT? WHEN WILL I HAVE IT IN IRVING TEXAS
I
{please keep it courteous}
For the past few months, I have not been receiving caller id (phone) on my tv when the tv is on. what happened, and how do i fix it.
I had call ID and one day it disappeared and have noit had it for months, how do i fix it, so muvh for youru troubleshooting, it seems like a on going problem, you should have a FIX
WENT THROUGH SETUP FOR CALLER ID,STILL NOTHING SHOWS ON TV SCREEN. IS THIS AVAILABLE IN DE.
enjoyed caller id on all tvs but suddenly disappeared for a few weeks now. not sure why.
After I moved across town and had FiOS connected at my new address, I wasn't able to activate the caller ID display on the TV screen, but I got in touch with tech support, and the person I talked to chatted with the caller ID division while he was interacting with me, and they eventually got it figured out. It just takes some patience and getting a great tech support person when you call.
tell me how to display caller id on tv in my bedroom
I went to menu - settings and selected caller id. It checked and showed that it was available however after turning it on I still do not get a display leading me to believe that there is some sort of system wide problem. I having been trying to contact technical support but so far no luck. I will repost when someone finally answers the phone. I live in Nassau County.
I'm sorry you are havimng an issue contacting customer service. have you tried the Verizon Troubleshooter? You can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service. You can also schedule a repair. Here is the link: http://www.verizon.com/repairYou can also find tools on the Verizon Residential Support page that may help you diagnose your issue: http://www22.verizon.com/residentialhelp
please notify when caller ID will be available for me to install
id does not come up on tv it was working three weeks ago.
have reset boc and tv .
I have the same problem. My calls do not display on the TV even though I set it up to do so. Is it available in RI?
