cant see old emails

keek1

Within the last month or so I can't seem to see emails older than a couple of months. Now I can't see emails older than a month.

My box is far from being full but trying to get hold of verizon to ask this question is like pulling one of your own teeth.

Please help

Keek

somegirl

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@keek wrote:

Within the last month or so I can't seem to see emails older than a couple of months. Now I can't see emails older than a month.

My box is far from being full but trying to get hold of verizon to ask this question is like pulling one of your own teeth.

Please help

Keek

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Any time mail disappears from the server, there's a pretty good chance there's some device pulling it off. This can happen even without you intending it to. For example, the default Verizon setup for a long time (and possibly still) configured Outlook automatically unless you were paying attention and unchecked the box during the install.

The easiest way to fix it is to change your password. Once the device(s) can no longer authenticate, the disappearances should stop.