Local ads interrupt programs

PeterPo1

Over last couple of weeks, you local ad inserts are interrupting my show a lot! These are not regular ads when the show " goes to commercial" these are rogue ads inserted by fios. These are on national networks like Fox and history channel. So NOT inserted by a local channel. Half the ads are for local services and half are for FIOS itself. After an hour on fios help line and 5 transfers, I got one person that gave me a story I might believe. They claim they do not do this. Instead all broadcasters send their signals to a local company who then feeds the stream to fios. In this way, the national station can collect revenue from local advertisers at the cost of show interruptions. I read elsewhere that they will insert a signal that indicates when a local ad can be inserted automatically. I might believe all this.

FYI, if an agent asks to transfer you, make them stay on the line with you until another human answers. That way they share your pain.

lacticacidtrip1

Hi again PeterPo,

This issue has also been raised on the Ideas board. Click the link below to go to a post where you can add your voice and your vote.

http://forums.verizon.com/t5/Share-Your-Ideas-with-Verizon/Programs-being-interrupted-by-local-commercials/idi-p/544635