I get these for a subaccount. It claims 213MB of 256MB are in use, but when I check the mail by connecting to verizon online (webmail.verizon.com) it shows only 38 messages, none larger than 100K. Additionally, the "message center storage" icon tells me, when I click on it, that less than 1% of the storage is used (consistent with only 38 small messages). Other folders, e.g. trash, are empty, and there is nothing under "My Folders".