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Numerous channels are showing the same show.

KenJackson1

These channels seem to be cross connected--they're are all showing the same show:

365, 367, 371, 373, 375 and 377.

Also, these channels are all showing the same show:

366, 372, 374, 376 and 378.

And these:

350 and 363.

And these:

385 and 387.

And these:

386 and 388.

It's very difficult to get through to Verizon.

Is anyone else experiencing this?

Comments

AnnieS1

Moved for greater exposure

Kissell1

I am having the same problem. I wanted to call Verizon but there is over an hour wait due to Sandy.

KenJackson1

I tried to call again and the robot said something like, "There's a channel outage in your area--is that what you're calling about?"

Channel outage? I wonder if that's the issue here. I couldn't say "yes" or "no" because I don't know if that's the issue, and the stupid robot doesn't understand "tell me more" or "maybe".

Anyway, after waiting about 30 minutes of the predicted 10 minute wait-time I gave up.

I really wish we could report problems like this on the Verizon web site. But the site just seems to be a means of getting customers to waste time clicking on circular links. Very frustrating. In the past, I've actually written a letter on paper and sent it by snail mail like we did back in the 70's.

ansky201

I don't know if this problem still exists, but it's not a Verizon issue. From what I read on another forum, Showtime was having problems at their master control due to Hurricane Sandy. It's a known issue.

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