first my sub accounts email address were disabled after seaking to a tech yesterday now my primary email is disabled. No return follow up yet on a solution.
My email has also been disabled since Monday, 5/18/15.
When I try to go to webmail at Verizon.com, after I put in my username and password it brings me to Verizon Wireless and there is no option at Verizon Wireless to check my email.
When I try from Outlook it tells me that the username or password is incorrect.
I have also called Verizon and I am waitng for an answer from them.
Please post any solution you may get and I will do the same.
Please clear your cache then shut down and reboot your browser. If that does not help, try a second browser.
I have cleared my cache, tried IE 11, Google Chrome and Firefox. I get the same result with each.
Why is it taking me to Verizon Wireless when I am trying to login to Verizon? There is no email in Verizon Wireless.
I also have tried from my iPhone and iPad and I get the message that the username or password is not correct.
I have had this username and password for more than 10 years.
What the heck is going on?
Thank you for doing that. We will bring this to the attention of the support dept.
Accounts might just be locked for failed attempts. You can only unlock a primary by following the forgot my password link. Subs cannot be unlocked via web. You have to call in if a sub gets locked for failed attempts. Sounds like you just might need to call in to tech support.
I need to re connect my internet explorer
