Problem singing in from Spain

Peoplte

Hi, I'm having a lot of trouble siging in from Spain.

When I travel abroad I always have issues entering my webmail. I tried every link in support area, but all links seems broken, so I had to came here to report my problems.

It seems my hotel has its IP black-listed, because I can't log in from the hotel's wifi, I tried several devices with no luck. Instead, if I connect these same devices from another wifi connection, I can log in with no problem.

I need to connect from my hotel in Spain. I can send you the hotel's IP so you can allow my computer to connect from here, so you can add my hotel to a "white list".

Thanks,

Cristina

ElizabethS

This is a peer to peer support forum, you can't make such requests here. It is necessary to contact Verizon directly.

Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.