After the hack of Yahoo emails, and the lack of respect for customer privacy, I decided to call Verizon and migrate my email to their webmail server. I had my verizon.net account via Yahoo for over 11 years. Therefore, I had hundred of archived emails, and 505 contacts. The IT support person at verizon, assured me that in migrating my account, all my emails and contacts would be transferred to webmail. That did not happen. Countless hours of telephone calls later, I now have a bare bones webmail account, no contacts, and none of my archived emails from Yahoo. Does anyone know how I might get my contacts sent to webmail, or my emails sent to the new webmail. Tech help today told me that it was impossible to do, and that I would have had to back up the ?emails, or contacts" previous to migrating. Of course, IT did not say anything about that to me, and since it the same account @verizon.net...I thought the process should be seamless. I have gotten very little help from Verizon, who is indifferent about my inability to import my old emails or contacts. Also, it is clear that the IT help is not properly vetted, in terms of giving advice to clients...before making huge mistakes. Please let me know if there is anything I can do.