No getting a response from YAHOO Postmaster - Need help!

amiran2016

Dear Veriozn

I have submitted the block list removal request form at http://help.yahoo.com/l/us/yahoo/mail/postmaster/bulkv2.html several times over the past month or so, I have yet to receive any response.

I know that after verizon bought yahoo, So why I say we need to contact Verizon Support.

What do I need to do to get removed from your block list? Our e-mail server IP address is not on any other block lists. I am not sure how or why we are on your block list. Please advise.

Here is erroe for my IPs :

Error: "421 4.7.1 [TS03] All messages from 64.40.110.129 will be permanently deferred; Retrying will NOT succeed. See https://help.yahoo.com/kb/postmaster/SLN3436.html" while connected from leug.eusiantienet.com (64.40.110.129) to mta5.am0.yahoodns.net (98.136.217.203)

Error: "421 4.7.1 [TS03] All messages from 64.40.110.116 will be permanently deferred; Retrying will NOT succeed. See https://help.yahoo.com/kb/postmaster/SLN3436.html" while connected from eusiantienet.com (64.40.110.116) to mta7.am0.yahoodns.net (98.136.217.202)

Error: "421 4.7.1 [TS03] All messages from 64.40.110.116 will be permanently deferred; Retrying will NOT succeed. See https://help.yahoo.com/kb/postmaster/SLN3436.html" while connected from eusiantienet.com (64.40.110.116) to mta5.am0.yahoodns.net (98.136.217.203)

I would be happy to discuss this matter with you in any way you’d like – email, chat, or telephone. Please advise what our next steps are so we can reach a solution.

Thank you and I hope to resolve this in a timely manner.

Best regards

ThiaB

Hi amiran2016,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.