Verizon to be dropped is more like it. Scratch one "QUAD PLAY" customer. Now if I can only catch those salesman from the competition that were ringing my bell Friday.
Its just another one of the carriage agreements renewal disputes. This time with Newport LLC. Probably an agreement will be reached even though for this one the date is close.
If Verizon does not renew those channels they will lose a lot of customers are they planning to give everyboby a free month or two? even then it may not be enough to keep them. The fact i have to post this and waste my time **bleep** me off.
Unless I want to spend an hour and a half on the phone, there's practially no way to complain about the possible loss of CBS & CW. I click on "Contact Us" and it takes me to a page with all sorts of options... I click on "email" and it asks for my zip code. When I type it in, I am directed right back to the same page with no way of emailing them. They KNOW what the email is about and they don't want to hear it. "Live Chat" isn't an option either... That's unclickable. "Verizon Customer Service" is yet another Oxymoron. It doesn't exist. That's reason enough to go elsewhere to spend too much money on the service. Comcast wants me back. If CBS & CW go away, Comcast gets their wish. ARE YOU LISTENING VERIZON???????????? CAN YOU HEAR US NOWWWW?????
Has this issue been resolved?
I still have time to cancel my new 2 yr bundle.
I actually spoke to a Kelly in customer service. She suggested that I cancel my bundle on the spot. Does this have anything to do with the prepaid Visa gift I am supposed to receive in 2 months?
I don't know how to tell if the problem is Verizon or if it's whoever owns CW15 and CBS. Whenever I've seen things like this, the one that's crying is usually the one who is making outrageous demands. The messages scrolling on the screen make you think that there's going to be a lockout ... when it really might just be a player strike over more money. Either way, both parties are going to lose if they don't come to some agreement.
Although, Verizon does have another option. There is a "national affiliate" for CW that they could contract with. According to Wikipedia, it's called CW Plus. I could live with that. Any chance of it happening?
NO PROBLEM, FOLKS!!!
Just plug an antenna into your "antenna in" on the television (any will do - I'm using an FM radio wire antenna), set your digital television source to "TV," click settings, choose "air" and tune into 21 (the local CBS station to Harrisburg.)
It is HI-DEF and absolutely BEAUTIFUL!
Now that I know I don't need FIOS to get hi-def local channels I'm unloading most of my cable package (since I only watch a couple of channels anyway), getting CLEAR internet so I don't need a home phone from Verizon to get hi-speed internet, and saving a LOT of money per month.
Thanks for kicking off CBS, FIOS -- you just showed me how to save a bundle (pun intended!)
I was the first subscriber in my town and was telling eveyone how nice fios tv and internet was, now I wish I had kept my mouth shut. This is Verizon alone and no one else. When evey other carrier is offering the channels there is no excuse Verizon can come up with. We dealt with only three channels when I was growing up and I believe an antenna is now the way to go and let all these companies do without the customers. Get enough people to go along with this and see how quickly they all start to change their mind. Just got an add in the mail for Clear internet so may as well take that from Verizon and also go with someone else for my land line phone service. Verizon this is all on you and no one else, I am your customer not some other company. You promised all local channels and have now gone back on your contract. I would like to see a class action on this one.
Shoover, you are right! It works! We just switched our tv from cable to antenna and, voila!, there's CBS! Wish we could get word out to more people-you don't need to buy an digital antenna! THANKS SO MUCH!!!
It's making me rethink my cable bill...thanks Verizon! 🙂
Really? It's not a problem that you have to forgo your DVR and switch to OTA broadcast and lose the service that YOU'RE paying for? And to add insult to injury, you're being USED as a pawn in a negociation? Wow, way to be passive.
Anyone who isn't shocked and dismayed by this tactic is the worst kind of pushover.
Yes, it's a huge problem, and I'm very angry and am rethinking my cable bill, as I stated in my post. No, I'm not passive and do not think it's fine for Verizon to screw everybody over when we are paying customers! They have violated their contract with us and hopefully when people realize that there are other solutions besides sitting around and waiting for Verizon to get their heads out of their butts, they will lose business. This is a quick a solution to be able to see the game tonight and I hope others do it and beat Verizon at it's own game. Geez, cwa1071...
Shame the high paid executives at Newport aren't smart enough to forward the number Verizon has on screen directly to the competition's sales department.
Oh well, once the public comes to the realization thru comparison of through the air signals that their fiber optic cable is slowly yet continually deteriorating this is going to cost Verizon a bundle.
Oh Boy! I am right there with you on this one. I'm so angry I could chew a nail in half. The dropping of the CBS channel was handled so poorly. Notification given the same day the channel was dropped. Further, to suggest that we (the loyal customer) should call their provider is just unacceptable. I called to cancel today and spoke to a rep who was not informed on what was going on in Harrisburg. She read me the same info from the message board. I asked to speak to someone who could give me more info and she referred me to the E-mail address which asks for my zip code and provides no option to state your case. I got to give it to you FIOS-you really no how to frustrate your customers.
Wouldn't it have made more sense for you to give us more warning as to what was going to transpire if you did not sucessfully negotiate your contract. No rationale or explanation-just a canned message. Your customers are not stupid FIOS. For the most part we are reasonable folks who just want what we paid for in our contract with you. Thank you to all my fellow customers who are not willing to accept your inappropriate business decision.
They came to an agreement yesterday.
@cwa1071 wrote: Really? It's not a problem that you have to forgo your DVR and switch to OTA broadcast and lose the service that YOU'RE paying for? And to add insult to injury, you're being USED as a pawn in a negociation? Wow, way to be passive.Anyone who isn't shocked and dismayed by this tactic is the worst kind of pushover.
Talk about being used as a pawn -- CW15 was scolling a message to their OTA customers for a week ahead of time for people to call Verizon or FiOS customers would lose the station. My friend who watches so little TV that she only does OTA let me know about it. I also found it on their web page. They practically advertised that they weren't going to bother with negotiations any longer. At least Verizon didn't get their customers involved until the contract expired and the station was off the air.
They're BOTH guilty here. But I feel like the station owner was the one being the most disingenuous in this one.
