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ESPNHD, ESPN2HD, Comedy Central HD Problems

Anyone else having problems with ESPN HD, ESPN2 HD, Comedy Central HD? Programs have been pixelated and had horizontal lines (also audio problems) for several weeks. I've called Verizon and it was better for a day, but I DVR'd a few things over the weekend and when I went to watch them later on they were messed up again. I have 2 DVR's and it's the same on both. SD version of all three channels are fine. But you know what? I don't want to watch stuff on SD - that's whey I switched over to Verizon FIOS. I also had to wait 30 minutes tonight to talk to customer service. I'm ready to give XFinity a try.

Comments

TonyaD_VZ

mamedford,

We are sorry to hear that you are having issues. We have sent you a PM.

Thanks Tonya C.

jar66su

I used to have this problem with Comedy Central about a year ago and it went away, but I've had the issue with ESPN and ESPN2 for about 3 months now and it is driving me mad.

this is video of my issue (not sure if this is the same thing you were experiencing)

youtu.be/hOeov5y2qHw

mamedford

My problem was similar to that, but even worse. Verizon came out and replaced something and it's been fine ever since. I don't recall what was replaced, but it wasn't the router or the DVR. It may have been the splitter or the box in the basement.

Good luck.

jar66su

so your problem was similar to what my youtube video looked like? that was my TV on a good day...on a bad day it displays for a split second and then tells me there is no signal for that channel. I had heard it may be the type of cable or also a splitter issue but really have no way of knowing without going out and buying new cabling. if it's the cabling that's my house is wired with than I think I may be out of luck (renting).

hopefully verizon chimes in on this thread (hint hint Smiley Wink )

clessor

Comedy Central HD has been out for days. I have been on the phone with support foe an hour now and they still can't figure it out.

stm14141

I went down to the main control box in my cellar and unplugged the power and unplugged the cable wire going into it. plugged power back in then reattached the cable wire. It fixed my problem.

jmcpad351

I'm having the same problems with ESPN and ESPN 2. I'm going to try your solution, but listen to this: If someone sits in front of the Fios Box or in a certain spot in the living room, the pixelation stops. What do you make of that? Thanks.

dannysal

For those of you who are having this issue. If the ONT reset does not work you could have a bad ONT. See this thread.

http://forums.verizon.com/t5/FiOS-TV-Programming/Please-help-ASAP-Some-HD-channels-are-not-working-please-see/td-p/442539

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