I am using Outlook 2013 for my e-mails. At present i cannot send emails out,nor can i reply to e-mails. My e-mails go to outbox at this time.. Can anyone assist in restoring my emails to work with outlook. I cant seem to get my point across to aol and verizon says that i should contact aol. We are seniors and not at all tech savvy. Can anyone suggest a solution.