I cannt get my emails. I am getting a 502 Bad Gateway, What do I do, please
I keep getting a 502 gateway error when trying to sign in to my verizon fios email account
I've been getting a 502 Gateway Error for the past 1 hour trying to access my Verizon.net Webmail via a browser. I don't have any issue with any other websites. I've tried on Chrome, IE and Edge. I am able to access my Verizon.net mail via the MyFios app.
I see others are getting this too.. I get it on my iPhone but not webmail...I'm in Boston
Looks like a bunch of NJ folks got hit with a 502 error all at the same time. Any solutions yet?
I am logged in and nothing happens. Its just a blank screen and when I attempt to reload it reads Bad Gateway 502
Having the same trouble here; must be a NJ thing. Tried different browsers, cleared the cache and even did a restart.
No, but now at least I know I am not alone....Thnx
Seems to be happening to many of us.
Not just NJ, here in MA too. Must be a blue state thing...
All Verizon email is down at present giving 502 errors...we'll just have to wait it out.
Trying to access e-mail, receive the subject error message.
I'm receiving the same error since about 6 pm...I am able to get it via my phone but not from any browser and I've tried clearing history/cache, etc.
getting message "502 Bad Gateway"
I had no email last evening and also no access this morning.
I need to contact people and email is my only way to
get in touch with them.
unable to get emails due to 502 bad gateway error message
Same problem, when I contact Verizon, I can't gate an agent!!!
h
Happening in Rhode Island too. I get email through my phone but not laptop. I also tried different browsers. I'll try my wife's desktop.
no email on internet since last night. Like everyone else it works on wireless not on laptop. You would think since last night Verizon would have addressed the issue
.
Have not been able to get into my email account for over 12 hrs - keep getting gateway 502 error from Verizon. Can get to other internet sites though.
Any update on this --I still can't get into email ----can't get a hold of verizon -HELP!!!!!!!
can't get on email. the message 502 bad gateway appears.
Getting it in Boston too, still this morning... pretty slow response from Verizon I think getting those servers talking to one another
Just to add another data point. Northern NJ, happened about 5pm yesterday (17Dec2016). It first manifested as a 504-Gateway Time Out error and after a few hours it became a 502-Bad Gateway error and has been this way as of this posting.
If you are using IE as your browser you will also be asked to save/download a "driver" but does nothing when you say Yes. So ignore that if you get it. Chrome gives you the 502 error right away.
If you go to Verizon.com and log in that way you will see your first few e-mails listed. But you can't drill down any further resulting in a 502 error. If you tried working with your e-mail on your phone (and I'm assuming tablet), it will work, using the same internet connection at home.
As an experiement, I also tried using Verizon's cellular network 4G LTE by turning off my phone connection to my router, thereby eliminating my "network" (which, by the way, Verizon Tech Support loves to blame to any and everything on!). Same results, 502 error on Webmail. So it's totally their network, which we know by now.
I'm not even going to try and call them as I'll get someone outside the US who would read a script and don't know their left hand from their right hand. The last time I had an internet outage a few days ago, I had to school the tech on the line on how DHCP and IP assignments work after he said that my DSL modem is too old and that's why I can't get the internet. They offered to send me a new one to get me to shut up, sorry didn't fall for it. Old doesn't mean it doesn't work! 24 hours later I had internet service again. Geeezzz! Looks like that old modem is wroking again. 🙂 Sorry for the digression.
The only way is to use verizon mail via smartphone.. I can still get mail on iPhone
Son of a gun! Right after I posted this, it seems Webmail is working! Fingers crossed (big time) that it will stay up!
Hi lodenaqu,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.
Hi carolynd1,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.
Hi MishaMaggie,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.
Hi sarap,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.
I am able to access other things on my computer - except for my e mail over at least the last hour (possibly more when I was not online). I am in Brooklyn, NY.
Adding to my previoius e mail - I reached an agent, and although he spent quite a bit of time trying to find out what was wrong, he was not able to give any info other than it was a problem with the "server" which was not connecting for some reason. He suggested I keep trying - although he could not give me any idea as to how long it might take to get this issue resolved.....
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