I need to update my payment information for the $19.95 fee for keeping my domain name. The website link (https://essentialsandextras.verizon.com) will not open and calling an agent at Verizon doesn't help as my other account has current payment information. I need assistance right away before the domain name expires.
Hi SL1,Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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