Verizon has a serious problem with stopping spam from reaching my Inbox. In about 15 days, I received over 1300 pieces of spam that was not even addressed to my specific email address.
I called customer service last week and they admitted that spam was a problem and also suggested I use an email filter. Unfortunately, the e-mail filters don't seem to be working properly.
Here is an example of the problem:
- Each verizon email account has at least 2 email addresses: The default email address verizon creates automatically (e.g. vzDefault@verizon.net) and the email address name the customer chooses (e.g. JanesEmail@verizon.net)
- In my case, I have 3 legitimate email addresses: The default verizon, the email name I chose, and an email alias (e.g. JanesAlias@verizon.net).
- In order to filter spam out of my Inbox, I would need to create a filter rule that removes all email that is not sent to any of the 3 legitimate addresses to another folder.
- The new rule should look like this: If the To: field of any new email does not contain - vzDefault OR JanesEmail OR JanesAlias, then send the email to a special folder I created called zSpam.
Problem: The verizon email filters do not seem to have an OR function for creating email rules. If I create 3 separate rules for each email address, it will not send any of my emails to the Inbox. I also don't understand how every other free email service manages to stop this amount of spam, but paying customers have to put up with this kind of aggravation.
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