Science Channel dropped as of 4/26/2022

Just found out after going down the Verizon 'chat' rabbit hole that I no longer have the Science Channel. It was dropped and NOBODY told me it was happening. Watched it last night, and today, 'poof' it was gone. What the heck? Verizon needs to restore it to the packages it was removed from.

Accepted answers

Chaos66

They actually sent a tech out to troubleshoot the issue instead of just owning up to the fact they dropped the channel. The tech told me they moved it to the ultimate package. This is the game they are playing. Have the contract expire..drop the channel...bring it back in a higher package.. I told Verizon I am paying for a package with this channel and I expect it back in my packge.

All comments

Kahn2

Just discovered this myself. Now they want $30 more for the same crap I had yesterday. Makes streaming a whole lot more attractive.

T9Cx

Wasted a lot of time to find out Verizon dropped it from my package. More incentive to drop cable altogether

Dolley1

Agree. We are very upset in our household. May need to consider comcast again

Azia1428

So super upset about this since I pay for the extreme package that includes every dang channel except the sports package and it states I have the science channel as part of my package but they killed the channels. So not right and for dang near $300 a month including equipment this is unacceptable

Brentl1

What a bunch of crap. Are we getting anything new in place of loosing my beloved Science Channel? Probable a home shopping channel, if anything. I’ll consider Spectrum now!

MauiBum1

The best part, it still shows on their website as being part of my package. WTH are they doing. I swear they are becoming just like an Extended Auto Warranty company.

"Oh, we told you that was covered when you bought the plan but if you review page 556, paragraph 3 line 6 it clearly states that we can and will change the terms and covered parts at our whimsy. I'd hate to be you."

Pretty much sums up my chat conversation with Verizon today.

Chaos66

PBsci

Completely unacceptable. Verizon will lose business if they keep this up. Add one channel back for $15 a month…..are they serious?

VZFiosGigUser

I sit down after dinner to watch... and I get some message on the screen. I was confused. Well... power of Google.. I end up here. One of the handful channels that I care to watch. Totally not happy!

Sniper3

What the hell Verizon? Like I don't pay enough just to have you take away the Science Channel? Asking me to pay $15 more per month for one channel I always had and according to YOUR OWN WEBSITE is still in my package is ridiculous. Restore the channel and stop being greedy. If not, be ready for people leaving, your not the only game in town anymore.

Underhanded

I was on chat for an hour while I got passed from one 'expert' to another that had no idea what was going on. Told me to power cycle my boxes and reset my modem, then tried to up-sell me a better package while still not providing an explanation. Maybe it's time to ditch underhanded moves like this.

myavid76

They take away the Science channel and expect me to pay another 35 dollars to upgrade. This isn't the first time they have done this. They are losing another customer. This is **bleep**!!!

ReallyFurious

We are completely disgusted with Verizon—-waited a half hour for a hapless, unhelpful person only to learn more in this forum. We get garbage channels and Science is the one they dropped with no notice? We’re rethinking our options. This is not how you treat customers who are already paying a premium.

VAFishFanatic

Agreed. I am going to look into what devices supports the most streaming service.

Cdubbs7161

It shows this channel and American hero’s channel are part of my package give it back what a bunch of scum bags

Pugapooh1

How am I going to keep up with Ancient Aliens? We were discussing how to cut back on our Verizon bill. This is just incentive to find a way. At least tell people it’s coming! So bummed.

Frustrated_Cust

OMG the chat line is so full of poor over seas sales people . when I brought up is it still listed as offered in Extreme HD all they would do is pass me to another poor overseas sales person. FOUR TIMES same game. Txted twice to validate me. Verizon needs to update channels in packages offered as they are WRONG apparently. Science Channel not in them. but listed.

Ajax3

There are so many people that this losing channels with no credit back for them on our plan is and now wanting more money to get them by back! Isn't this extortion? We have a contract that binds us with the packages we signed up for. Do we have any recourse in this situation? They've even disengaged my Fios messages so I can't email them and complain about this. Wow...what a riot...I've had them for over 10 years now. Do we, as paying customers have an legal recourse to get the channels back without more fees because we have a contract.

oldridgeroad47

Discovery+ owns the stations that have been moved to the more expensive package, my guess is they're hoping that instead of paying Verizon we'll just subscribe to Discovery+ for $4.99/month. I have zero intention of doing so and really hope this scheme backfires on them.

CruiseQueen

This is a really bad move! Seems any network that becomes popular is taken away to make more profit. I have been paying Verizon for 25 years and you just eliminated one of my favorite channels. This is making me rethink all the paid channels I already have and can probably do without.

mhh3gt

I am very angry and upset. I need to drop Fios. This was one of the few channels I watch regularly ... most of the others are junk! What is the reason for this unannounced removal? I was shocked when I tried to watch it the other day and ... poof .. it was gone.

Tony_V1

They are making it real easy to cut the cord! Verizon STINKS!!

mjrtarget

After being with Fios for over 12 years, I think I am going to be switching to T-Moble, Starlink, or maybe Comcast. I don't want to give my hard-earned money to a company that treats its loyal customers this way.

H4TE

Utterly disgusted right now. I myself don't watch TV, but they just took away a channel with out telling ANYONE!!! Now my 75 year old veteran father doesn't get one of his favorite shows anymore. Calling Comcast and DISH in the morning to see what they offer. What's even more disgusting is it still shows as being availible on the preferred HD package on their site... 🤔

Im-Not-Happy

I’ve been on Verizon for over 25 years. Lately, they keep giving me more and more cost reasons to quit. This may just do the trick! What happened, they find out many people watch SCI channel, so now we have to pay them more money?

Silverado44

Maybe if you people would read your messages on your cable box you would see they were going to remove it, it was sent over a month and a half ago.

Jimmy771

Looks like they have just made me change my mind. I will be going over to Exfinity . I am am on a fixed income and cant afford these ridiculous prices anymore . Good-by Fios.

Johnm762

Maybe a lot of customers are hard working & just turn on to relax and watch channels that r supposed to b available & weren't aware of messages on "the box". Why not send an email or w/u'r bill -

put a message where a majority of customers would actually see it

Hah...they had to drop it as it was so much work filling up each hour with even more ads. Verizon is a joke, but then all the channels, well, most all, are a joke. I think most of the entertainment is is watching how this collection drives away their dwindling population of customers. Presumably they will run the operation into the ground. I think all television is doomed anyway, as I don't know how many people are left who can be duped into paying hundreds of dollars a month for the opportunity to watch mostly spam interspersed with trash programming. I have started looking around for alternatives.

JimM21

Just chatted with a GOOD Verizon rep. These are the channels moved over to Ultimate due to higher fees being charged by the networks (I believe them): Science, Cooking, Discovery Family, Destination America, American Heritage, UZM.

And she also confirmed their website isn't updated with these changes. ?????.

Luckily my contract with FOIS has expired, so it makes the decision to leave that much easier!!!

Good luck everyone.

SweePea2

Hmmmmmm…so I noticed this and thought maybe my set box needed to be rebooted, since I’ve been having issues with it lately. I rebooted, the initial download did its thing and I went to the channel, click OK to find out if this channel is part of my package, since it used to be, and it brought me to Upgrade Recommendations where I can upgrade my TV plan to Ultimate HD. The cost is showing as $0.00 more per month. I don’t know if I should trust this message or not.

Alfonso01

I find it ridiculous that verizon can just drop the science channel for no reason and expect their customers to continue paying the same amount every month. The FCC should investigate verizon.

Enough4me

I am even selling my Verion stock over this. Beyond loosing yet a other channel on my package, not notifying customers in advance just isn't acceptable. Comcast....here I come!!

VAFishFanatic

Keep us posted. I dropped my TV and Phone. I bought a ROKU - and will subscribe and pay for the channels I want. OAN, SCI, Epoch Times, etc. My bill will be less each month. Thankful to Verizon for the push that my friends have already made.

SkiBumMSP

I just did the same thing. I've dropped the TV and will just get the couple of streaming services that I want, such as Discovery+, and Disney+.

Kkopie

I can’t believe you dropped my favorite channel. Nothing on now.

Janiemil

Totally ridiculous. No notice just dropped it and now want more money. Time to look at other options.

mjayjock

It is causing a lot of bad will among users. It is either worth it to Verizon or they do not care. Both are bad relative to my view of this company.

mjayjock

This is causing a strong negative response among subscribers. Either they think it is worth it or they do not care. Both are not good for my view of this company.

HexMyr

I called today. The automatic services reset my system twice and held me on the phone for 30 minutes before I was able to talk to talk to an agent. He told me that Discovery Science is no longer provided by Fios.

Thanks you for wasting my time Verizon.

It's time to get rid of Cable.

MKEngland

Hate to say it, but this is probably the first of these types of moves that Verizon is going to make. Had several discussions with "retention" yesterday about this and their fallback comment was "we need to recover costs for these channels". So I'm willing to bet that sooner rather than later Verizon will move most of the Discovery channels (ID channel, Animal Planet, etc.) to their most expensive tier.

What has pushed me to look for another provider at this point is that Verizon falls back on the clause in the service contract to justify removing channels from a package that I agreed to pay for when I signed up for the service. This is their contract clause that says basically they can change what's offered whenever they want to. Every alternative they put in front of me ends up costing me more money a month regardless of options. So my choice is I either lose more channels from what I get now and pay an extra $5 a month, or if I want to be "made whole" I can pay $25 more a month to get what I was originally paying to get.

Neither one is acceptable to me as a customer. They could have easily "grandfathered" current customers and moved new subscribers to their new plan structure. But, clearly, Verizon just wants more money and this is how they are going to get it. That's what Verizon thinks about us as customers.

FJHfios

Really awful of them.

ReallyTickedOff

Verizon is history. Get the Discovery + subscription. This is so very "Verizon" to take away something with no notice and try to force us to upgrade. Totally Unacceptable. I've had good luck with Roku.

TonyinPa

there was no messages sent... i check my messages at least once a week... there is nothing in there. i called them today my self and the guy i talked too had no clue they moved it to a different package. so if they dont even know what makes you think someone sent out messages to the customers ?

j-p1

My kid looks forward to watching How It's Made every Sunday morning. She's very disappointed. So I got a Discovery+ trial, but she doesn't want to pick the shows herself, she wants live TV. At an extra $31/month, it's not worth it. I can get what we want at another cable company, for less money. There's the risk of letting an installer into my house in the era of COVID - I have diabetes - but it may be worth it.

It's really odd that Verizon can arbitrarily remove any or all stations from the package I contracted to, but if I want to end the contract, I need to pay an early termination fee.

FCD1

I did not see it… maybe that type of messaging on CB is junk!

FCD1

Contact Fios before you renew…

CRobGauth

I (and others I saw posted) received messages on their Set Top Box. Is that where you checked?

In addition, they have put messages on bills before.

I checked mine and didn't see a message. But I was not affected by the change so not sure if mill messages are targeted (STB messages are not)

B4thepeople

Contacted the online chat about this. Only 4G offer was to loose other channels and home phone to put back the science channel for only a slight increase!!?? Or upgrade to an offer that includes 5G. When I said I do not want 5G, the chat was disconnected!

LAWMAN1108

AHC was also removed. They are playing with fire....I have 2 pay channels I never watch...I'll dump them too