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Iphone 12 - cannot send texts to Android Phones

KLW_CT

I cannot send texts successfully to Android phones.

I can receive texts from Android phones.

I can send texts to Android Phones only if they are part of a group message with other iphone users.

Problem started around August 9th. Texts sent to Android phones are "undelivered".

I have verified settings - imessage, Send as SMS, MMS messaging all enabled. and yes I am connected to WiFi.

Please advise, thanks.

Comments

Verizon_Support

We would be happy to assist you with your concern. Please private message us for further assistance. *Mabell

mattdavisspecialagent

I'm having the same problem. Infuriating.

Tried turning on "send as SMS" , didn't work.

Please advise

Verizon_Support

Hello mattdavisspecialagent. We're truly sorry to learn that your text messages are not working as they should be. Please send us a Private Note so we can look into this for you.

-Tanisha

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