I recently received an email from Verizon saying my plan had changed to 5G Start and it’s almost double of what I was paying! I have an 8GB shared plan with 3 lines 2 of which are iPhones and one a flip phone on a basic plan. I did not authorize the switch but can’t get through on any line to Verizon as the calls all fail. Tried 2 different 1-800 numbers and tried 611. We are retired and can’t afford the increase so not sure what to do. Bill went from $169 a month to $330. I’m so frustrated!!!
