Hello. I recently became a new Verizon Wireless customer by way of working with a sales rep over the phone. I signed up for 4 new phone lines and 4 new phones and I was told very specifically by the sales rep what the new monthly payment would be for this new service. The issue is that what I was told does not even come close to matching the bill that I received from Verizon and no one seems to know how to fix it.
if the billing mess is not fixed today, i will be forced to cancel my new service and go back to T-Mobile.
