My voicemail used to show up on my S21 Ultra. Now, I have to dial *86 to get it. How do I go back to getting them on my phone?
Making sure you are able to access your Visual Voicemail is important. We are here to help. When did this concern start? Can you please confirm that your device has the Visual Voicemail app https://www.verizon.com/support/knowledge-base-103564/?
-Sylvia