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E911 Not Valid

I am trying to setup cellular for my new Apple Watch. I get to the point that says to enter a valid E911 address. I try but it says that it is invalid. I have checked it against the USPS web site and it matches except the USPS has a 9-digit Zip and the app only allows a 5-digit.

I tried other things I found on this forum and other places but still never get passed the INVALID E911 address. This is day 2 of this and it is very frustrating!

Comments

Verizon_Support

Two days is far too long. I'm really sorry you're having trouble activating the Watch.

Are you able to check if there is a software update? If so, please complete the update, and restart the Watch. When it comes back ON, please try to connect again.

-Vanessa

mjmurtha1

I have updated the last software update to the watch last night and there was no change.

mjmurtha1

I also tried using a relative's address in another state. That worked fine. I guess it doesn't like my current address?

Verizon_Support

Thank you for the update. If you still need support, I am sending you a Private Note.

-Gina

Verizon_Support

Hi, so you are having problems with your 911 location on your watch?

>Luis

mjmurtha1

It continues to tell me that my E911 address is invalid. I can enter a reltative's address from another state, and the Watch app accepts that. Should I just go with that wrong address?

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