I received an email from Verizon Financial Services today stating my service may be interrupted within the next 24 hours due to a past due bill unless I make an immediate payment today. I can’t afford to make a payment today and I successfully set up a payment arrangement via the MyVerizon app for a date that has not surpassed yet and is almost 2 weeks away still. I got both the text and email notifications upon completing the arrangement stating it was successful and I can view it within the app, online and through the automated telephone services through Verizon Financial Services. How do I ensure my service will not be interrupted? I thought a promise to pay or payment arrangement guaranteed this and it always has in the past when I needed one. I’ve been a Verizon customer for a long time and have never seen this. Can someone offer feedback or help me with this please?
