So, After over 40 hours with Verizon support, over a number of days, still no solution to the issues that we cannot use the verizon fios apps, the message I get on the app when trying to change parental controls or get support, is that no router is found.
Some genius at level 2 tech tried to tell me that its my devices. Ok so 24 different devices including a verizon repair man that came to my house couldn't connect. Really? Why not just be honest and tell me that he doesn't know the answer, and he will ask a supervisor. Horrible customer service, with useless level two tech.
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