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85118 no signal on weekends

Gold Canyon, AZ non-existent service on the weekends.

A lot of people in the area get no 5G service and barely any bars on 4G while the stupid Rennaissance Festival is going on here. Or that is the excuse verizon has given people reporting it.

As a long time customer this is completely unacceptable. Not comforting to know if I have an emergency I have no cell service.

It's totally a verizon issue as I also have an AT&T work phone and it's never off the 5G.

Comments

Verizon_Support

Hello! This is definitely not the experience we want for you, and we always want you to have excellent service with us. Don't worry, we are here to help, and do everything we can to make sure you have no issues staying connected. What type of phone do you use? How long have you been experiencing this issue? *Bryan

AnnoyedinAZ

Samsung Galaxy S21 FE 5G. I have reset my network settings 20 times today. It's not my phone, it's your terrible network. This phone isn't even a year old. I have family members 3 streets over encountering same thing on their verizon phones. I have been a longtime customer.

Verizon_Support

I see. May I ask how long this has been happening?

*Aly

AnnoyedinAZ

Here I am another weekend I have no cell service....your network is overloaded out here and I'm sick of paying for premium account and dealing with this! This started beginning of February...when more people are out there for the stupid ren festival. I am looking at another provider if this lack of service continues.

AnnoyedinAZ

And I found out today (3/4/23) I missed an emergency call from my parents today - so this is completely unacceptable! At this point I am now having to look into getting a landline because I cannot rely on your service. I have been with you many years and feel totally crapped upon.

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