Ordered three phones (2-23-2023.) Phones were delivered 2-27-2023, no one signed for the box although UPS has a last name of Collins received the package. Box had clearly been opened and taped back with clear tape. Only two of the three phones that I ordered were inside the box. The iphone 14 pro max had been stole and replaced with a wadded up piece of paper. Filed claim with UPS and called VZW and opened ticket. Just got message from VZW that they are unable to adjust my order. Called VZW again and was told to resubmit ticket. Does anyone know a number where I can speak to someone and get this situation handled. Im a stuck paying for a phone that I no longer have and was supposed to return the phone that the stolen phone was replacing. Will never order anything from VZW online again!
