I have been a ping pong ball and spoken to every possible department, numerous retail locations and nobody is capable of handling an unethical registration for a business modem and phone. My wife does not speak fluent English as she is from Brazil and a sales representative came into her shop and unethically took advantage of her signing her up for services without her even knowing. We are stuck with a bill for services that were never used and equipment that was never even opened. I need to speak with a District or Regional Manager about this before I escalate in different ways.
[edited for privacy]
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