Dear Sir, Madam,
We have purchased the iphone 7 sometimes ago and the phone is not function with local sim. We are residing in oversea- Malaysia.
Appreciate if you can assist to remover sim-locked for a 5years old phone.
The Apple site FAQ : The carrier lock is not on the SIM card, it is recorded in Apple’s activation server. You need to contact Verizon and ask them to remove the carrier lock.
IMEI : {edited for privacy}
Please let us know if any. You can reach us at follows:-
If we purchase an verizon prepaid starter pack, would the sim-locked be removed?
[email address removed per the Verizon Terms of Service]
Daniel