Im trying to upgrade my phone but a credit score from december 2022 is being used. I underatand a certain credit score muct be met and other conditions. However, i dont understand why such an old score is being used. The dude on chat told me it should be updated every month. Dude i called for customer service said verizon only updates once every six months. This is another issue i have. Customer service chat, phone call customer service, and store reps never have information that matches up. I feel like im always being lied to and all any of em can really do is apologize for my bad experience. No body is ever held accountable. Just me for my bill.
