Still Getting Charged for International Plan

Old_Diggy

I went to Japan for a few months back in September until around April. I paid for the $100+ International Plan add-on while I was there but I'm still getting charged for the plan this month and, according to the bill, next month as well.

I haven't been able to find any way to cancel it, following what other people say just has the part that cancels the plan missing or takes me to a page telling me I'm not paying for the plan even though my bill still says I am.

Does anyone have any idea how to fix this?

Verizon_Support

A trip to Japan sounds like it would be wonderful, Old_Diggy. I hope you had a fantastic time there. I have a friend that is headed there at the beginning of June. I, too, would share your concern if I was still being billing for my international plan after returning. We can definitely help out with this. Please be on the lookout for a private note from us, so we can better assist.

-Joseph