Call Failing While outside US

nomadsurfer69

Hello,

I have been in El Salvador for over a month and I have the international plan on my iPhone 8. I have been able to make calls with no issues until yesterday. Now, whenever I try making a call it immediately fails . I'm unable to reach the international support line so I'm hoping you can help. Thank you!

Verizon_Support

Hello, nomadsurfer69, that sounds like an exciting trip! I hope you are enjoying your time in El Salvador. I'm sorry to hear you've run into an issue with calls while traveling. Are you able to use text and data without WiFi? Does your phone show service from a local carrier? Have you been able to power your phone off and back on since this issue started?

-Lauren