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I don't feel I have the fortitude needed to understand when and where I signed up for Home Device Protection. Signing up with Verizon Ultimate Plus is a difficult exercise. I don't wish it upon anyone. What is the best way to get support, in person, phone support, or online?

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Verizon_Support

Good afternoon. We want you to feel comfortable getting support wherever you want. See how to Contact us here: https://www.verizon.com/support/contact-us/

I love online support. I also reach out on Twitter and Facebook! -Joe

IMPickie

Joe, Thanks.

I now see on my a credit on my next month's estimated bill. The Home Device Protection was removed.

Verizon_Support

We're glad that your bill isn't showing that Home Device Protection any longer. Thanks for reaching out. You can also manage add-ons here in the future: https://www.verizon.com/support/knowledge-base-206367/

~Jesse

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