I am using Verizon's home phone device for our home "landline". In the past, I've been able to block numbers to this line, but tonight I was informed by an agent that Verizon removed this feature for home phone devices. It is still a feature for mobile devices. This is ridiculous.
Tonight's chat agent: "I do apologize we are unable to block numbers on this home phone device. I tried to block it and i couldnt add the feature to block numbers. It wont let me, and I researched and this is normal for these devices.
I do see it was removed by the system on 05/01.
Doesnt say why in the notes, but from what I am seeing it should not have been allowed."
Me: "The feature to block numbers should never been allowed to happen?"
Agent: "Yes on our end, call blocking is not a feature allowed on the wireless home phones."
If any of you reading this are using the home phone device, please register your displeasure of this disallowed feature.
