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Hi there!
Just received my new phone today. Completed installation and the phone remains in SOS mode
Any help would be greatly appreciated.
Congrats on the new iPhone 14, hsayers18! I too would be concerned if my new phone was showing in SOS mode after setting it up. Can you tell me about what steps you took to activate the new device? Has the phone shown any other status aside from SOS Mode?
-Joseph
Hello!
I just followed the prompts the phone told me to do. I transferred from my iphone 12 pro max.
No, no other status than SOS.
Hmm, it certainly sounds like the activation may have not completed, hsayers18. Let's see if we can help get your new phone working. Please be on the lookout for a private note from us.
Awesome, thank you!
I am having the same issue!
We can help you with your device concern. We have sent a private note. ~Peter