I've had a business account with LTE home internet for about two weeks with supposed supported speeds of up to 25MBps down. We're frequently seeing significant network slowdowns though, with speeds less than 1 MBps and sometimes .2 or even .1 MBps, which is obviously unusable. It's not constant, but frustrating when it does happen. These slowdowns can last an entire evening, and often result in total loss of the wifi network. Most frustrating, we can stand in the same location and run the same speed test while off Wifi on a phone connected to the same LTE network, and receive vastly different speeds - often 30MBps+, so the network itself of signal strength don't appear to be an issue. So far we've tried:
- Soft reset of the gateway
- Factory reset of the gateway
- Replacing the gateway hardware itself with the same model
- Numerous spots throughout the house for device placement
- Disconnection of all other wirelessly connected devices
- Disconnection of any wired devices
At this point, I'm at a loss as to how to solve these issues. Verizon support has been of no assistance. Any other ideas?
