Incarcerated

Mrsshiestygarcia

I got locked up and had no way to put my phone bill on hold and now that I am free my phone is turned off and I have a bill for over a thousand dollars and my credit score has went down drastically all I want to do is get my back on and continue to pay my bill

Verizon_Support

Seeing that your credit score has been impacted due to late payments on your account is definitely worrying, and we want to help as much as possible. Since you mentioned that your account has been suspended, we would like to ask you to please reach out to our Financial Services department to the number 866-266-1445. This department is open M-F from 8:00 AM to 10:00 PM ET. ~Geo