Sony Bravia TV

My Sony Bravia Smart TV on numerous occasions won’t turn on using the Verizon or Sony remote after I have been streaming (YouTube, Hula etc). I am forced to unplug both the TV and STB before I’m able to turn on the TV. Any suggestions? I have done a factory reset on the TV. Nothing!

Accepted answers

53hunt

Yes, both the Sony and Verizon remotes will not turn on the TV. I just did a hard restart (held the TV power button for 20 seconds). Seems to have worked.

All comments

clem21

@53hunt
wrote:
My Sony Bravia Smart TV on numerous occasions won’t turn on using the Verizon or Sony remote after I have been streaming (YouTube, Hula etc). I am forced to unplug both the TV and STB before I’m able to turn on the TV. Any suggestions? I have done a factory reset on the TV. Nothing!

My Sony TV just had a firmware update. Check in the menu and see if your TV needs a firmware update. Also check you don't have any dimmable lights or fluorescent lights nearby. sometimes they can interfere with a remote

53hunt

Thanks, my firmware is up to date and nothing interfering with remotes. Also removed surge protector and power strip.

clem21

@53hunt
wrote:
Thanks, my firmware is up to date and nothing interfering with remotes. Also removed surge protector and power strip.

Do both remotes not work or does only the Fios remote not work? If you unhook the Fios box and stream, does the problem still happen?

53hunt

Yes, both the Sony and Verizon remotes will not turn on the TV. I just did a hard restart (held the TV power button for 20 seconds). Seems to have worked.