So as the title says, I made a promise to pay on my account but things kept hitting me and I failed to meet the agreement. Prior to this I had suspended my service, hoping that would give me at least a couple months to get back on track and caught up again. Today I was notified that my service was disconnected and got a final bill. Now, I'm not arguing with the details of the final bill, but I am questioning why it was disconnected if I suspended the line? And if it's because of the past due balance that's ok I guess, but is there any other recourse I can take to have the account reconnected or am I just going to have to accept lesson learned and pay nearly 2k for the device? I haven't been with Verizon long, so if I could get some information it's appreciated.
