I have had a cell phone stolen and it had the SIM card in it. The thieves have cloned the phone and are using my data. Where do I go from here?
We're sorry to read that your device was stolen and we want to help safeguard your account. We'll be sending a private note. ~Peter
We're here for you and want to help as much as possible. Please reach out to us here or you can reach out to our phone and chat counterparts using this link: https://www.verizon.com/support/contact-us/
~Jesse