when I open a vpn, upload rate drops

ozgurkara

Hello,

I have 5g home wifi plus plan for my home wifi. For my work, I am using globalprotect vpn service at home. However, when I connect to the vpn, the speed rates drop rapidly to the level of 1mbps from 200mbps. Could you please help or send a technical service? Otherwise I have to change the provider.

Thank you

Verizon_Support

Hello ozgurkara, thank you for reaching out to us. We have a link that may help you set up your VPN to avoid the issues you're having with your 5G home internet: https://www.verizon.com/support/knowledge-base-305623/

~Ivone