Hello,
Could Verizon tech support visit us to solve this problem? We cannot access channels from the cable.
Thanks
Before a technician dispatch is scheduled, can you describe in detail what is happening? Maybe the problem can be solved right here.
We are trying to access the cable channels, but there doesn’t seem to be a way to do it. All we can see is Samsung TV, YouTube, Apple TV, and a few other options, but there doesn’t seem to be a way to access cable TV.
Hmm....
Are you subscribed to a standard Fios television service or a streaming service?
Which model set top box did Verizon provide?
