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I can't log in to my account to reactivate suspended service because my phone number is suspended

As the title says, I'm trying to log in to MyVerizon to reactivate my suspended line. I'm traveling internationally, so I temporarily suspended service, but I have decided to pay the $100/month international plan. However, I can't sign into my account without typing in a verification code sent to my phone (which is suspended). Is there a workaround? If not, I will just go to a payphone to call support.

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Verizon_Support

Hello, saguarosun, we're glad to help with options to reactivate your service. So we can best assist, we will be reaching out via Private Note.

-Lauren

Austin211

I have the same question

Verizon_Support

We're here to help with your concern. We'll be sending a private message. ~Peter

kjchi

I have the same issue and need to reconnect my phone line by the 22nd of this month.

kjchi

I have the same issue and need to reconnect my phone line by the 22nd of this month.

Verizon_Support

Hi akjchi. Thanks for reaching out about reconnecting your phone. Will we e working with Verizon prepaid or postpaid service? We can assist here to address options.

-Deb

tmld203

I'm having the same issue, can a mod please message me.

Verizon_Support

tmld203, we'd be happy to help you out. We'll be sending a Private message to better assist.

~Izzy

maywpeterson

I'm having the same issue. My service is suspended and I don't have another phone I can use to call customer service, nor can I receive SMS verification texts. I need another way to verify because my cellular service already wasn't working before it was suspended, so I was trying to switch it to another device, which is impossible without calling or receiving SMS messages.

Verizon_Support

Good morning! If you are unable to verify your account online or over support channels (voice or text), you can visit a corporate store with a picture ID to help gain access to your account.

-Joe

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