Unable to redeem Samsung chromebook offer

ebazua

I am trying to redeem the Chromebook Go on us + $100 Samsung credit offer which is ready to redeem on my account. But every time I go to redeem it I accept the terms and conditions and click the Claim Offer Now button I receive an error message telling me to try again later. I've been trying to redeem this for the past couple of days.

VZ_jenn

Hi ebazua,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.